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Oct 8, 2013 | | Naperville, IL
Client's rating: 5 of 5

Steve - We are recent clients of your firm and I am writing this note to let you know how impressed my wife and I were with the work of Nicole and Tyler. Let me start by saying that I had very little intention of doing major work in my back yard. We needed about $1,000 of work done at the foot of our side stairs. We called another firm that was doing a patio for my neighbor and asked them for a quote. When they came out, my wife also asked (for fun) what ideas he might have for under our deck. He provided a weak little drawing with less than serious effort. We were unimpressed, but a friend of my wife recommended your firm to us. Nicole was highly professional, timely and very responsive. We basically asked the same of her as we did of the other firm, but Nicole came back with a beautiful, well thought out plan and drawing which literally convinced us to take the plunge with an under-the-deck patio. Her work with us and her patience with me was very impressive. Once the work started we were equally as happy with Tyler and his work. Proactive communication (not always a forte in your industry) was exceptional. His "we'll get it the way you want it" approach made the process painless for us. And lastly, where my neighbor had to get tough with the other firm to get them to agree to re-sod all the beaten up areas, Tyler took care of all of it without us saying a word. So Steve, that's a long winded way of saying you guys do great work and we appreciate the effort and care of Nicole and Tyler.

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